When ordering from us, If your parcel appears to be damaged / In a Royal Mail bag or is in a poor state, Please refuse the parcel so that it is returned to us..
Once a parcel is signed for, we cannot accept any responsibility for damaged items!
Once a parcel is returned to us, we will contact you to arrange redelivery of replacement items.
Please Note: Anyone that has a business/ works in vape industry or are buying to resell cannot use any of our discounts/coupons or orders will be cancelled and refunded.
